Dear value customer, please read carefully.

In the next link you can get all our Warranty policies and conditions.
Our service department is ready to help you.

 

  • FREIGHT CLAIMS AND POLICIES

The consignee MUST check the cargo and if any damage is on the pallet, or packaging, refuse the cargo before signing the Bill of lading. If there are any signs of damage or issues with the shipment make sure to note it on the Proof of delivery (POD).(on both copies, carrier copy and consignee copy)


Freight damages must be reported to AMPTO in the following link  FOR FREIGHT CLAIMS > FOLLOW THE LINK within 48 hours from the receipt date. Make sure to provide type of damage, piece count, model number, and include some pictures when getting in contact with us to claim freight damages.

 If the POD on Bill of Lading is not signed and damage reported, the process will refuse from the beginning.

 

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